Last Updated: August 26, 2024

Welcome to SWEATER WARDROBE (https://sweaterwardrobe.com/). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we collect, use, share, and protect your personal information when you visit our website, purchase our products, or otherwise interact with us.

Please read this policy carefully. By visiting our website, you agree to the practices described in this privacy policy.

1. Information We Collect

We may collect personal information from you in the following ways:

Information You Provide Directly:

• Contact Information: When you create an account, place an order, or contact us, we collect your name, billing address, shipping address, email address, and phone number.
• Account Information: If you choose to create an account, we collect your username, password, and preferences.
• Payment Information: When you make a purchase, the necessary payment information (such as a credit card number) is collected by our secure third-party payment processors to complete the transaction. We do not store full payment card details on our servers.
• Communications: We may keep a record of our communications with you when you contact our customer service or subscribe to our newsletter.

Information We Collect Automatically:

• Device and Usage Information: When you visit our website, we automatically collect information about your device and browsing actions, including your IP address, browser type, operating system, referring URLs, and your interaction with our site (such as pages viewed and links clicked).
• Cookies and Similar Technologies: We use cookies and other tracking technologies to personalize your experience, analyze website traffic, and for advertising purposes. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• To Process and Fulfill Your Orders: This includes processing payments, arranging for shipping, and communicating with you about your order.
• To Provide Customer Support: To respond to your inquiries, requests, and comments.
• To Personalize Your Experience: To show you relevant content and product recommendations based on your preferences and purchase history.
• For Marketing and Promotions: With your consent, to send you emails about our new products, promotions, and special offers. You may unsubscribe at any time by following the link in the email.
• To Improve Our Website and Services: To analyze usage data to understand user behavior and improve our website’s functionality, performance, and user experience.
• For Security and Fraud Prevention: To protect our website, business, and customers from fraud, abuse, and other illegal activities.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with third-party companies that help us operate our business, such as payment processors, shipping carriers, marketing agencies, and IT service providers. These companies are authorized to use your information only as necessary to provide these services to us.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a court order or government request.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

5. Financial Incentive Notice.

We offer various financial incentives from time to time. For example, we may offer discounts, coupons, or other benefits to customers who sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect your personal information, such as identifiers (e.g., your email address or phone number) and commercial information (e.g., your purchase preferences and interests or purchase history). You can opt into financial incentives by following the registration or participation instructions provided, and for any ongoing benefits, you can opt out at any time, for example, by following the unsubscribe instructions in our promotional emails and texts or by contacting us at info@sweaterwardrobe.com. In some cases, we may offer additional financial incentive terms and conditions, which we will provide to you at the time of registration. The value of your personal information is reasonably related to the value of the offer or discount provided to you.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request the correction of inaccurate personal information.
• Right to Erasure: You have the right, in certain circumstances, to request the deletion of your personal information.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by using the “unsubscribe” link in our marketing emails.

Specifically for California Residents, under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request the deletion of your information, and opt-out of the sale of your personal information. To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed of any updates.

9. Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us. Please note that we are an online-only store and do not have physical retail locations.